Privacy and legal

Privacy notice

An overview of how Lowe X LSE Fin) gathers and handles personal information when you visit the site or create an account. Updated for the current live offer.

We handle contact information, device details, identity documents and transaction records to operate accounts, fulfil anti-money-laundering duties and strengthen platform security. This notice supplements the Terms of Use and covers both visitors and account holders.

Our lawful grounds may include delivering the contract, pursuing legitimate interests such as preventing fraud, and complying with legal requirements. How long information is kept depends on its type and the rules that apply.

Where permitted by law, you can ask to view, amend or remove your personal information. Email support through the address shown on the Contact page, using β€œData rights” as the subject and including your registered email address.

Cookies and related tools help maintain sessions, remember settings and understand usage. Blocking certain cookies through your browser could affect sign-in or preference functions. Please also consult the Security pages.

Where international data transfers occur, suitable safeguards are put in place. Service providers for hosting, payments and transactional messages operate under agreements that require appropriate security controls.

We may revise this notice, and the version published on the live page will apply. Where legally allowed, continuing to use the service after an update indicates that you have been informed. Trading risk information is separate from your privacy rights.

Information collected and its purpose

This may include identity and contact information, IP addresses and activity logs, account settings, plus details submitted through forms or support requests. Certain information is needed to create an account and manage deposits or withdrawals.

We use this information to confirm identities, enable platform access, identify misuse, satisfy compliance responsibilities and issue service messages, including deposit updates and maintenance alerts.

Protection measures and your options

We use suitable technical and organisational safeguards, such as encryption during transmission, permission controls and optional two-step verification. Security cannot be guaranteed absolutely, so please notify us promptly about any unusual access.

Subject to your location and applicable law, you may be able to view, amend, limit or delete certain personal information, or object to particular uses following identity verification.

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